Frequently asked questions

Welcome to ButtonBall Inn

New name. New ownership. More history. We’re thrilled to have you stay with us!
Our goal is simple: make you feel right at home—relaxed, comfortable, and maybe even a little enchanted.

Stay Connected

Complimentary Wi-Fi
Network: ButtonBall Guest
Password: ButtonBall

Coffee Service

Available 24 hours a day with:

  • Keurig coffee & tea

  • Fresh fruit and snacks

Complimentary brewed coffee service
Friday through Sunday mornings

Check-In & Checkout

Check-In: 4:00 PM–7:00 PM

  • Early arrival? Call or email—we’ll see if your room is ready.

  • Arriving after 7:00 PM? No problem! We’ll send easy self-check-in instructions.

Checkout: 11:00 AM
Simply vacate your room and leave the door unlocked. Easy peasy.

Pet Policy

We love dogs—within reason.

  • Pups under 35 lbs are welcome.

  • A one-time $195 cleaning fee applies if there’s an “oops” moment.

  • No dogs in public spaces, please (some guests are allergic or just not into barking).

Smoke-Free Property

ButtonBall is proudly 100% smoke-free—indoors and outdoors. That means no cigarettes, cigars, vapes, or cannabis.
If you light up inside, we’ll have to call ServPro for a deep clean—$500 fee applies.

The Barn

Our Historic Live Music Venue is just steps away from your room!

  • Minnies Food Truck: sliders, fries, pies, and more

  • Doors Open: Wednesday–Sunday at 5:00 PM

  • Live Music: Starts at 7:30 PM

If a show is sold out, let us know! We’ll do our best to get you on the house list—guest perks, yes please.

 Contact Us Anytime

Questions, recommendations, or quirky requests? We’re here for it.
Email: info@buttonball.com
Phone: 413-528-9580

Thank you for being part of this exciting new chapter at ButtonBall Inn & Barn.
Relax, explore, and enjoy your stay—you’re part of the story now.
– The ButtonBall Team